@inproceedings{rajanen2003iris,
 author = {Rajanen, Mikko},
 title = {Usability Cost-Benefit Models--Different Approaches to 
Usability Benefit Analysis.},
 booktitle = {26th Information Systems Research Seminar in Scandinavia 
(IRIS26)},
 year={2003},
 organization={IRIS},
 location = {Haikko, Finland},
 keywords = {Usability benefits, cost-benefit models},
 url = {http://www.student.oulu.fi/~mrajanen/IRIS2003_Rajanen.pdf},
}